Workflow
筑牢民生保障防线 绘就服务发展新篇——2024年山东保险业:守护人民美好生活
Qi Lu Wan Bao·2025-07-17 02:09

Core Insights - The report highlights the commitment of Shandong's insurance industry to enhance people's well-being through risk protection, financial intermediation, and social management, aligning with national and provincial government directives [1] Group 1: Medical Insurance - In 2024, Shandong's insurance sector emphasizes "insurance for the people," contributing to the medical insurance system with over 89 million insured individuals, effectively preventing poverty due to illness [2] - The "Hui Min Bao" program, a customized commercial medical insurance, covered approximately 9.03 million people in 2024, with total claims amounting to 747 million yuan [2] - Major insurance companies are actively involved in long-term care insurance to support families affected by disabilities [2] Group 2: Pension Insurance - The insurance industry plays a crucial role in enhancing the pension system, with China Life's commercial pension stock reaching 1.326 billion yuan in 2024 [3] - Tai Ping Pension Insurance added 1.102 billion yuan in assets for commercial pensions, serving over 3,000 clients [3] - Personal pension premiums for People's Life increased by 139% year-on-year, amounting to 366,000 yuan [3] Group 3: Property Insurance - People's Insurance Company of China (PICC) paid out 382 million yuan for disaster-related claims, handling over 8,000 cases [4] - Tai Ping Property Insurance provided risk coverage of 13.085 billion yuan for 1.362 million acres of farmland [4] - The "Hui Nong Xiang Ju Bao" product offered comprehensive risk protection worth 482.8 billion yuan to 295,000 rural residents [4] Group 4: Service Enhancement - The insurance industry focuses on improving service quality by integrating technology and human care, providing tailored services for special groups [5] - China Life's "Silver Age Health Project" insured 8.15 million elderly individuals, with a risk coverage exceeding 590 billion yuan [5] - Companies like Tai Kang Life are creating a "insurance + healthcare" ecosystem to meet diverse elderly care needs [5] Group 5: Technological Innovation - The adoption of AI and big data significantly enhances service efficiency, with Ping An Life implementing a "smart customer service" project for 24/7 operations [6] - Tai Ping Life's integration of intelligent review processes has improved claims efficiency [7] - The "Tian Kang Health Pass" project allows for immediate claims processing upon hospital discharge, with 43,000 claims processed in 2024, totaling 56.61 million yuan [7]