Core Points - The "Happiness Home" service complex has become a popular platform for residents to voice their concerns, with a total of 35 issues collected and a 100% resolution rate since its launch in January [1] - The station employs both offline and online channels for feedback, including a "Red and Yellow Card" mechanism to address noise complaints from rental properties [1] - The station conducts weekly sessions to gather public opinions and strengthen communication with the street's disciplinary committee for effective issue resolution [1] Future Plans - The "Happiness Home" service complex plans to enhance its functionality by integrating with the local WeChat public account, allowing real-time tracking of issue resolution and transparency in the process [2] - The upgrade will include a live tracking feature for residents to monitor the progress of their complaints and rate the handling of issues [2]
乔司五星村廉情驿站畅通基层治理“最后一公里”
Hang Zhou Ri Bao·2025-07-17 03:12