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新华视点|“高效办成一件事”,改革成效怎么样?
Xin Hua She·2025-07-17 10:57

Core Viewpoint - The recent issuance of the "Opinions on Improving the Normalized Promotion Mechanism for Key Matters to be Efficiently Handled" by the State Council aims to enhance the efficiency of government services through better coordination and integration across departments, focusing on key matters that impact citizens and businesses [1][2]. Group 1: Efficiency in Government Services - The "Efficient Handling of One Matter" initiative has streamlined processes, allowing individuals to complete multiple administrative tasks with a single submission of materials, significantly reducing time and effort [2][3]. - The initiative covers the entire lifecycle of business operations, from registration to tax payments, thereby lowering institutional transaction costs and enhancing the sense of gain for both enterprises and citizens [2][3]. Group 2: Expansion of Application Scenarios - Various localities have expanded the application scenarios of the "One Matter" initiative, enabling services such as online education enrollment and healthcare appointments to be completed with minimal physical interaction [3][4]. - As of now, over 100 million transactions have been processed under the initiative, with new services focusing on enterprise financing and unemployment assistance being introduced [3][5]. Group 3: Cross-Regional and Cross-Departmental Collaboration - The establishment of cross-regional service windows has facilitated efficient handling of matters such as pension account withdrawals, demonstrating improved inter-departmental collaboration [4][5]. - The "One Network" initiative has enabled over 200 government services to be accessed seamlessly across different regions, breaking down geographical barriers [4][5]. Group 4: Data Sharing and Integration - Enhanced data sharing among government departments has been emphasized, with initiatives in regions like Beijing-Tianjin-Hebei promoting information sharing for enterprise migration [7][8]. - The establishment of integrated public data platforms aims to manage data resources effectively, contributing to improved government service efficiency [7][8]. Group 5: Systematic Reforms and Standardization - Various regions are implementing systematic reforms to enhance the standardization and efficiency of government services, such as Shanghai's data flow system and Zhejiang's online review model [9][10]. - The shift from a supply-side to a demand-side approach in government services reflects a growing focus on meeting the needs of citizens and businesses [10][11]. Group 6: Technological Integration - The integration of new technologies, such as artificial intelligence, is accelerating the transition to a digital government, enabling faster processing of applications and enhancing user experience [11]. - The "Efficient Handling of One Matter" reform is seen as a significant step towards transforming governance and improving public service delivery [11].