Core Viewpoint - Meituan has announced a comprehensive upgrade of four major protections for delivery riders, aiming to enhance their social security, service support, family care, and safety measures, thereby fulfilling corporate social responsibility [1][2]. Social Security System - Meituan's exploration in social security has spanned five years, with a pilot program initiated in 2021. The pension insurance subsidy trial began in the second quarter of this year across six provinces and seven cities, allowing riders to receive a 50% subsidy after paying their insurance [2][4]. - By the end of this year, the pension insurance subsidy is expected to be rolled out nationwide, covering over one million riders [4]. Service Support and Family Care - Meituan has launched the "Thousand Rider Homes" initiative in collaboration with the All-China Federation of Trade Unions, aiming to establish 1,000 service centers over the next three years to provide training, social security consultation, and legal assistance [5]. - The "Tongzhou Fund" has been established to support riders and their families, offering scholarships and medical assistance for serious illnesses [7]. Safety Measures - Meituan has upgraded its safety system, focusing on prevention, intervention, and post-incident support. Over 1 million smart helmets have been distributed to riders, featuring high-strength shells and automatic fall reporting [8]. - Riders who complete deliveries safely can receive platform bonuses, further incentivizing safe practices [8]. Community Engagement - During the "717 Rider Festival," Meituan distributed 3 million cash red envelopes and provided over 185,000 special meals in collaboration with various restaurants, alongside summer heat relief supplies [8][9]. - The festival has become a significant event for recognizing the contributions of riders, with over 6,000 community activities organized nationwide [9].
美团宣布升级骑手保障体系：社保全面落地 设立基金为骑手的子女健康和教育提供帮助