服务外包产业数智化转型升级提速

Core Insights - The 14th China International Service Outsourcing Trade Expo will be held from July 23 to 25, focusing on the theme "Empowering the Future with Digital Intelligence" to promote global cooperation and development in the service outsourcing sector [1][4] - The integration of service outsourcing and digital economy is deepening, with the industry actively transitioning towards digitalization and intelligence, exploring new business models and seizing development opportunities [1][2] Industry Performance - From January to May, China's offshore service outsourcing execution amount reached 365.71 billion yuan, representing a year-on-year growth of 8% [1] - The execution amounts for offshore Information Technology Outsourcing (ITO), Business Process Outsourcing (BPO), and Knowledge Process Outsourcing (KPO) were 151.69 billion yuan, 71.51 billion yuan, and 142.51 billion yuan, with year-on-year growth rates of 4.3%, 26.2%, and 4.5% respectively [1] Industry Trends - The service outsourcing industry is evolving towards digitalization, intelligence, and high-end services, optimizing its structure [2] - The industry is shifting from single technical services to comprehensive industry solutions, enhancing service capabilities and moving towards high value-added services [2] Technological Development - The service outsourcing sector is leveraging technologies such as cloud computing, big data, artificial intelligence, and blockchain to develop new application scenarios [2][3] - A case study highlighted how a state-owned commercial bank's overseas subsidiary overcame technological disconnection challenges through a tailored "microservices + trusted innovation" technology foundation [3] Business Opportunities - The expo will provide opportunities for service outsourcing companies through activities like one-on-one project promotion and technical cooperation showcases [3] - The event aims to adapt to the trends driven by digital technologies and explore the potential of digital service cooperation and trade development [3] Regional Impact - The hosting of the expo in Wuhan is expected to enhance the city's industrial clustering effect and elevate its international influence as a hub for "Chinese services," injecting new momentum into the central region and the Yangtze River Economic Belt [4]