Qi Lu Wan Bao·2025-07-18 09:17Core Viewpoint - The recent incident at Minsheng Bank's Jinan Licheng branch highlights the increasing prevalence of financial fraud and the critical importance of enhancing fraud prevention awareness among customers [1][2]. Group 1: Incident Overview - A customer, referred to as Wang Ayi, attempted to transfer 20,000 RMB after receiving a fraudulent call from someone posing as a police officer, claiming she was involved in a major money laundering case [2]. - The bank's service manager, Xin, recognized the signs of a potential telecom fraud and reported the situation to the operations supervisor while reassuring the customer [2]. - The fraudulent call included a fake "wanted notice" with Wang Ayi's personal information, which is a common tactic used by scammers to instill fear and urgency [2]. Group 2: Bank's Response and Measures - Minsheng Bank's Jinan Licheng branch has implemented various measures to strengthen its anti-fraud defenses, including employee training to enhance the ability to identify and intercept fraud attempts [3]. - The branch plans to continue increasing anti-fraud awareness campaigns and encourages the public to remain vigilant and enhance their fraud prevention awareness [3].