山姆突然“暴雷”，3亿中产彻底怒了

Core Viewpoint - The recent controversy surrounding Sam's Club and the introduction of the "low-sugar Holi-Ryu pie" has sparked discussions about the brand's commitment to providing a differentiated shopping experience for its middle-class members, which has been compromised by the influx of common products and the removal of high-quality items [1][5][7] Group 1: Product Strategy and Consumer Reaction - Sam's Club has traditionally focused on high-end, unique products to attract middle-class consumers willing to pay membership fees for a premium shopping experience [1][14] - The introduction of the "low-sugar Holi-Ryu pie" has received over 300 negative reviews from consumers, primarily due to concerns about its actual sweetness and the presence of trans fats [5][8] - The removal of popular, high-repurchase items like sun cakes and low-sugar egg yolk pastries in favor of more common brands has led to consumer dissatisfaction, questioning the value of the membership [7][9] Group 2: Quality Control Issues - Sam's Club has faced multiple quality control issues in 2025, including reports of foreign objects in food products, which have contributed to a growing distrust among consumers [8][9] - Complaints regarding food safety have surged, with over 8,000 complaints reported in 2024, 40% of which were related to food safety concerns [8][9] Group 3: Business Expansion and Challenges - Rapid expansion has led to challenges in maintaining quality control, with plans to open 10 new stores in 2025, bringing the total to nearly 60 [10][12] - The company's local sourcing rate exceeds 70%, which has complicated quality management as the scale of operations grows [10][12] - Financially, while Sam's Club reported a sales figure of 100 billion yuan and 2 billion yuan in membership fees in 2024, there are concerns about slowing sales growth, which has dropped from 15% to single digits [12][10] Group 4: Competitive Landscape - Competitors like Hema and Costco are intensifying pressure on Sam's Club by innovating their product offerings and enhancing customer engagement [12][10] - The retail industry is evolving, and consumers are increasingly prioritizing product quality and uniqueness over mere brand prestige [16][14]