Qi Lu Wan Bao·2025-07-19 03:08Core Insights - The "Enjoy Peace" customer rights system launched by Ping An Life Insurance aims to enhance customer experience through various services in sports, education, culture, and health management [3][4][5] - The 30th Customer Festival of Ping An Life Insurance was inaugurated with a large-scale walking event, emphasizing the company's commitment to customer-centric service and innovation [1][3] Group 1: Event Overview - The event took place on July 19 at the Qianfo Mountain Scenic Area, gathering nearly 3,000 Ping An Life Insurance customers [1] - The theme of the event was "Good Life, Enjoy Peace," showcasing the service warmth of the "Enjoy Peace" customer rights system [1][3] Group 2: Customer Rights System - The "Enjoy Peace" system covers nearly 100 services across four major areas: sports, education, culture, and health management [3] - The system aims to provide a rich and high-quality online and offline service experience, addressing core needs of Chinese families [3][4] Group 3: Sports Services - In the sports domain, "Enjoy Peace" connects with quality suppliers to create a multi-scenario sports ecosystem, focusing on outdoor, intellectual, ball games, and skiing [4] - Services include VIP access for skiing, gym memberships, and golf reservations, catering to customers' fitness and leisure needs [4] Group 4: Education Services - The system links resources from prestigious companies and educational institutions to offer services like admission consulting [4] - It features activities such as study camps and overseas study programs, providing comprehensive educational support for children [4] Group 5: Cultural and Entertainment Services - "Enjoy Peace" enhances life services by integrating various rights, including emergency assistance, travel services, and concert tickets [4] - It also offers cultural experiences and community projects aimed at benefiting the elderly population [4] Group 6: Health Management Services - The health management aspect includes free online consultations and various medical services as membership levels increase [5] - Offline activities such as health seminars and wellness salons are also part of the offerings to ensure high-quality health protection for customers [5] Group 7: Future Commitment - The company emphasizes that "Enjoy Peace" is not just a one-time event but a continuous commitment to customer service [7] - Future plans include further integrating the four service areas into daily experiences for customers in Shandong [7]