广东消委会今年上半年为消费者挽回经济损失逾2亿元

Group 1: Consumer Complaints in Guangdong - In the first half of 2025, Guangdong's consumer committees received 51,200 visits and consultations, handling 538,900 complaints, with 318,100 cases resolved through mediation, recovering economic losses of 222 million yuan [1] - Complaints related to education and training services increased significantly, with 18,614 cases reported, a year-on-year increase of 3,856 cases, representing a growth rate of 26.13% [1] - Major issues in education complaints included false advertising, unclear fees, and difficulties in obtaining refunds, particularly affecting elderly consumers [1] Group 2: Pet Industry Complaints - The "pet economy" is growing, with 953 complaints related to pets and pet products in the first half of the year, highlighting issues such as forced consumption, excessive medical treatments, and health fraud [2] - Bundled consumption has become a major complaint area, with consumers facing issues like mandatory packages for medical beauty services and hidden costs in pet sales [2] - Consumers are advised to understand pricing and demand health certificates for pets before making purchases [2] Group 3: Apparel and Footwear Complaints - Complaints regarding clothing and footwear reached 38,685, making it the top category of product complaints, accounting for 12.89% of total complaints [2] - The consumer committee emphasizes the need for consumers to be cautious when shopping, both online and offline, and to retain purchase evidence for potential disputes [2]