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Group 1 - Major telecom operators in China are implementing measures to enhance transparency and simplify service offerings in response to consumer complaints about complex billing and unsolicited services [1][2] - China Mobile has introduced ten service commitments, including requiring customer confirmation for service subscriptions and providing timely notifications for changes in service plans [1] - China Unicom announced sixteen initiatives aimed at simplifying tariff plans and improving the visibility of key contract terms to enhance consumer understanding [1] - China Telecom emphasized the need for user consent before activating services and has introduced measures to standardize the process for service cancellations [1] Group 2 - The China Consumers Association highlighted the importance of consumer rights protection as a key aspect of public welfare and urged businesses to take responsibility for safeguarding consumer interests [2] - The Ministry of Industry and Information Technology launched the "Clear Handling, Safe Use" initiative to address consumer concerns regarding complex tariffs and undisclosed charges [2] - As of the end of May, the total number of mobile phone users among the three major telecom operators and China Broadcasting Network reached 1.807 billion, while fixed broadband internet users totaled 682 million [2]