ServiceNow Earnings: AI Fuels Momentum

Core Insights - ServiceNow reported strong financial results for Q2 2024, with revenue growth of 22.5% and adjusted EPS growth of 31%, exceeding analyst expectations [2][3] - The company's remaining performance obligations increased by 29% to $23.9 billion, indicating robust future revenue potential [2][3] Financial Performance - Revenue for Q2 2024 was $2.63 billion, while Q2 2025 is projected at $3.22 billion, reflecting a 22.5% increase [2] - Adjusted EPS rose from $3.13 in Q2 2024 to $4.09 in Q2 2025, marking a 31% growth [2] - Subscription revenue is expected to grow from $2.54 billion in Q2 2024 to $3.11 billion in Q2 2025, also a 22.5% increase [2] Growth Drivers - Artificial intelligence played a crucial role in driving growth, with the CEO highlighting the importance of the ServiceNow AI Platform in transforming business processes across industries [4] - The company signed 89 new contracts worth at least $1 million in annual value during Q2, and has 528 customers spending over $5 million annually [5] Product Developments - ServiceNow introduced agentic workforce management, enhancing its AI capabilities by allowing users to manage and train AI agents directly on its platform [6] Market Reaction - Following the strong Q2 results, ServiceNow's shares rose approximately 7% in after-hours trading, recovering from a 9% decline year-to-date prior to the report [7] Future Guidance - For Q3, ServiceNow anticipates subscription revenue between $3.26 billion and $3.265 billion, representing a year-over-year growth of 20% to 20.5% [8] - The company expects remaining performance obligations to increase by 18.5% over the next year, with a full-year subscription revenue growth target of 20% [8] Strategic Outlook - ServiceNow's focus on AI, particularly agentic AI, is seen as a key long-term growth driver, although potential budget changes from U.S. federal government customers may pose challenges [9]