Vonage Receives Recognition from Gartner® for Communications Platform as a Service: Named a Customers' Choice and a Visionary

Core Insights - Vonage has been recognized as a Customers' Choice in Gartner Peer Insights for its Communications Platform as a Service (CPaaS) and named a Visionary in the 2025 Gartner Magic Quadrant for CPaaS [1][4] - The company’s innovative network-powered Communications APIs enable businesses to create personalized customer experiences, including real-time video consultations and secure online transactions [2][8] - Vonage's commitment to advanced technologies and AI-driven solutions aims to enhance customer experiences and operational efficiencies, reflecting a customer-centric approach [3][7] Recognition and Performance - Vonage achieved a 93% Willingness to Recommend score in the Gartner Peer Insights report based on 41 reviews, making it one of only two vendors to receive the Customers' Choice designation [4] - The company was recognized in all areas of the Gartner 2025 Critical Capabilities report, further validating its capabilities in the CPaaS market [4] Strategic Focus - Continued investments in innovation, particularly in AI and anti-fraud capabilities, are part of Vonage's strategy to support high-margin growth objectives [3] - The company is refining its geographic focus and prioritizing R&D investments to enhance its portfolio and create greater business impact for customers [3][9]