以高效政务服务赋能高质量发展——第十九届全国政务服务工作交流研讨会综述

Core Insights - The conference focused on enhancing government services through the "Efficient Completion of One Matter" initiative, aiming to accelerate digital government construction and deepen administrative service reforms [1][2][4] - The initiative has become a key driver for optimizing government services and improving administrative efficiency, with the State Council issuing guidelines to promote its implementation [1][2] Group 1 - The "Efficient Completion of One Matter" initiative has seen the State Council release 42 key item lists over two years, evolving from initial concepts to a comprehensive lifecycle management approach [2] - The reform is viewed as a significant advancement in China's administrative system, emphasizing efficiency and public value, and is seen as a step towards embracing AI and developing a unique public management knowledge system [2] Group 2 - Zhengzhou has developed a four-tier government service system, integrating online and offline platforms, and focusing on data sharing and innovative scenarios to enhance service delivery [3] - The Zhengzhou government has received positive feedback for its streamlined approval processes and one-stop services, significantly reducing project implementation times [3] Group 3 - The "Efficient Completion of One Matter" initiative in Henan Province aims to optimize the business environment and enhance governance efficiency, with 34 items launched and over 430 million services provided [4] - The initiative has achieved an 81.5% reduction in service steps, with several practices recognized as national exemplary cases [4]