晶采观察·解码“十四五”丨便民又贴心！数字化赋能医保服务

Group 1 - The core viewpoint of the articles highlights the significant advancements in healthcare services through digitalization during the "14th Five-Year Plan" period, emphasizing the convenience and efficiency brought to the public [1][2][3] - As of June 2025, over 1.236 billion people in China are expected to have activated and be using the medical insurance code, facilitating direct settlement for medical services across various scenarios [1] - The introduction of the "drug price comparison" mini-program aims to help citizens find reasonably priced medications easily, enhancing consumer choice and transparency in drug pricing [2] Group 2 - The number of people utilizing cross-provincial medical insurance direct settlement has surged from 5.37 million in 2020 to 238 million in 2024, marking a 44-fold increase, with over 90% of hospitalization costs settled directly [2] - Digitalization in healthcare services is not only about efficiency but also about enhancing the warmth of service, as seen in the implementation of bilingual voice broadcasting in healthcare facilities in Pingxiang, Jiangxi, catering to the elderly [3] - The balance between efficiency and warmth in healthcare services is a key aspect of the digital transformation, aiming to ensure that every insured individual feels valued and recognized in the digital age [3]