SDGE Wins Two Chartwell Awards for Excellence in Outage Operations and Communications

Core Insights - San Diego Gas & Electric (SDGE) received two 2025 Chartwell Best Practices Awards: Gold for Excellence in Outage Operations and Silver for Excellence in Outage Communications, highlighting its leadership in community safety during extreme weather and innovative technology advancements [1][7]. Group 1: Awards and Recognition - The Gold Award emphasizes the importance of SDGE's Wildfire Next Generation System (WiNGS) platform in reducing wildfire risks and outage impacts [7]. - The Silver Award acknowledges SDGE's effective multi-layered communication strategy during Public Safety Power Shutoff (PSPS) events, successfully informing over 274,000 customers [8]. Group 2: Technological Innovations - SDGE's Advanced Wildfire Mitigation and AI Lab focuses on wildfire mitigation planning and risk analysis using AI and machine learning [3][4]. - The Meteorology team has enhanced its capabilities with advanced technologies, including satellite data, to improve wildfire detection and weather forecasting [5][6]. Group 3: Community Engagement and Support - SDGE's proactive communication strategy includes multi-channel alerts in 22 languages and coordination with public safety agencies to enhance real-time awareness [9]. - The company activated ten Community Resource Centers to support vulnerable populations, providing essentials like Wi-Fi and emergency housing [9]. Group 4: Commitment to Sustainability - SDGE is dedicated to a sustainable future by increasing energy from low or zero-carbon sources and investing in innovative technologies for reliable infrastructure [11].