蛋挞现虫、水果腐烂，奥乐齐V3会员维权遭店长“手撕协议”

Core Viewpoint - The article highlights a serious food safety issue faced by a consumer at Aldi, where spoiled fruits and a contaminated egg tart were purchased, leading to a problematic customer service experience during the complaint process [1][3][11]. Group 1: Consumer Experience - A consumer, identified as Wang Zheng, reported purchasing rotten fruits and an egg tart with a worm while shopping through Aldi's app [1][3]. - Wang Zheng, a V3 member of Aldi, had previously experienced issues with the freshness of delivered produce but reached a breaking point with a recent order totaling approximately 140 yuan [3][10]. - The initial response from Aldi's store manager was to offer a 100 yuan coupon, which was rejected by the consumer who demanded compensation based on the Food Safety Law [8][10]. Group 2: Company Response - Aldi acknowledged the unpleasant interaction between its staff and the consumer, expressing regret for the negative experience [1][11]. - Following the incident, Aldi stated that it had reprimanded the involved staff and initiated pest control measures in the store to address the issue [11]. - The company has been proactive in addressing the food safety concerns raised by the consumer, including conducting inspections and engaging pest control services [11]. Group 3: Legal Context - Legal experts confirmed that the consumer's situation falls under Article 148 of the Food Safety Law, which allows for compensation in cases of non-compliance with food safety standards [13]. - The article mentions that complaints against Aldi regarding food quality issues are not isolated, with 139 complaints recorded on a consumer complaint platform [15]. - The article suggests that consumers should retain evidence and follow legal procedures when facing similar issues with food safety [15]. Group 4: Company Performance - Aldi has expanded its presence in China, with 78 stores as of July 29, 2025, primarily located in Shanghai [16]. - The company reported a significant increase in sales, with a projected revenue of 2 billion yuan in 2024, doubling from the previous year [16]. - Aldi's average sales per store in 2024 are estimated to exceed 36.36 million yuan, reflecting its growing market presence [16].