中国保险行业协会发倡议书：全力做好主汛期灾害应对和保险理赔服务工作

Core Viewpoint - The China Insurance Industry Association has issued an initiative to enhance disaster response and insurance claims services during the critical flood season, emphasizing the importance of safeguarding public safety and property [1] Group 1: Industry Responsibility - Companies are urged to elevate their political awareness and recognize the urgency of disaster response and insurance claims services, prioritizing the safety of people's lives and property [1] - The industry is called to actively participate in disaster prevention and relief efforts under the unified command of local governments, ensuring accountability and responsibility [1] Group 2: Resource Investment and Collaboration - Companies should strengthen organizational leadership and activate emergency plans according to regulatory guidelines, preparing resources for claims and support for affected areas [2] - Collaboration among insurance companies is essential, including consistent loss assessment standards and mutual recognition of survey results to expedite the claims process [2] Group 3: Insurance Service Optimization - Companies are encouraged to monitor disaster trends and proactively engage with local governments to conduct on-site assessments while ensuring safety [3] - A green channel for claims should be established to simplify processes, reduce required documentation, and enhance claims efficiency [3] Group 4: Experience Summarization and Service Improvement - Companies must focus on summarizing experiences and identifying best practices in disaster response and claims services to improve overall industry capabilities [4] - Compliance with national laws and regulations is crucial, and companies should avoid commercial exploitation under the guise of claims services [4]