三大运营商统一外呼号码:中国电信10001、中国移动10085、中国联通10016
Yang Shi Xin Wen·2025-08-01 02:35

Core Points - The three major telecommunications companies in China have collectively announced standardized measures for telephone marketing to address consumer complaints regarding false advertising and misleading promotions [1] - The official outbound marketing numbers for these companies are China Telecom 10001, China Mobile 10085, and China Unicom 10016, and consumers are advised to avoid any other numbers for business transactions [1][2] - The companies have committed to ensuring that if a user explicitly refuses marketing offers, they will not receive further calls, and all marketing communications must be clear, accurate, and free from hidden fees or conditions [1] - Outbound marketing calls will be recorded and reviewed to maintain compliance and transparency, and users will receive confirmation messages after agreeing to any services [1] Summary by Sections Marketing Regulations - The three telecommunications companies have unified their outbound marketing numbers to prevent consumer confusion and fraud [1] - Users are encouraged to recognize and use only the official marketing numbers provided by the companies [2] Consumer Protection Measures - The companies will not continue to call users who have declined marketing offers, ensuring respect for consumer preferences [1] - All marketing content must be fully disclosed, including pricing, applicable scenarios, validity periods, and any restrictions [1] Quality Control - Outbound marketing calls will undergo full recording and review processes to ensure adherence to strict quality standards [1] - Users will receive a confirmation SMS detailing necessary information after agreeing to any service, ensuring clarity and consent [1]