三家基础电信企业规范电话营销
Xin Hua Wang·2025-08-01 02:50

Core Viewpoint - The three major telecommunications companies in China, namely China Telecom, China Mobile, and China Unicom, have introduced measures to standardize telemarketing practices, addressing issues such as false advertising and inducement to consume, thereby protecting user rights [1] Group 1: Regulatory Measures - The official outbound marketing numbers for the three companies are China Telecom 10001, China Mobile 10085, and China Unicom 10016, with no authorization for any other numbers to conduct outbound marketing [1] - Marketing content must be presented accurately without false advertising or inducement, and key information such as pricing standards, applicable scenarios, validity periods, and restrictive conditions must be disclosed [1] Group 2: User Consent and Communication - User consent is required before sending confirmation SMS for business processing, which must include necessary information, and services will only be processed after user confirmation via SMS reply [1] - All outbound marketing calls will be recorded and reviewed comprehensively to ensure strict quality control throughout the process [1] Group 3: User Protection - Users who explicitly refuse outbound marketing will not receive further calls, ensuring their peace of mind [1] - Users are advised to recognize official outbound marketing numbers and avoid conducting business through any unofficial numbers, as well as not to share verification codes with anyone [1]

三家基础电信企业规范电话营销 - Reportify