Yang Shi Xin Wen·2025-08-01 03:05Core Points - The three major telecom operators in China have collectively announced standardized measures for telephone marketing to address issues such as false advertising and inducement to consume [1] - The official outbound marketing numbers for the three telecom companies are: China Telecom 10001, China Mobile 10085, and China Unicom 10016 [1] - Users are advised to recognize official outbound marketing numbers and avoid conducting business through any unofficial numbers [1] Summary by Category Marketing Regulations - The telecom companies require that if a user explicitly refuses marketing services, they cannot continue to call the user [1] - Marketing must provide comprehensive and accurate information without false advertising or inducement, including clear disclosure of pricing standards, applicable scenarios, effective periods, and restrictive conditions [1] - All proposed pricing plans must be publicly available on the companies' online service platforms and official apps [1] Quality Control Measures - Outbound marketing calls must be recorded in full and undergo comprehensive review to ensure compliance and transparency [1] - After obtaining user consent, staff must send a confirmation SMS detailing necessary business information, and services will only be processed upon user confirmation via SMS [1] - Following successful processing, a notification SMS will be sent to the user [1] Customer Service - The customer service hotlines for the three telecom companies are: China Telecom 10000, China Mobile 10086, and China Unicom 10010 [1]