中国电信、中国移动、中国联通，集体宣布 统一外呼营销号码

Core Viewpoint - The three major telecommunications companies in China have collectively announced standardized measures for telephone marketing to address consumer complaints regarding false advertising and misleading promotions [1] Group 1: Standardized Marketing Measures - The official outbound marketing numbers for the three telecommunications companies are: China Telecom 10001, China Mobile 10085, and China Unicom 10016 [1] - Consumers are advised that any calls from numbers other than the official ones should be considered non-legitimate [1] - If a user explicitly refuses marketing offers, the companies are prohibited from making further calls to that user [1] Group 2: Transparency and Compliance - Telephone marketing must provide comprehensive and accurate information, avoiding false advertising and ensuring clarity on pricing, applicable scenarios, validity periods, and restrictions [1] - All marketing proposals must be publicly available on the companies' online service platforms and official apps [1] - Outbound marketing calls will be recorded and reviewed to ensure compliance with strict quality standards [1] Group 3: User Consent and Notification - After obtaining user consent, staff must send a confirmation SMS detailing essential information about the service being offered [1] - Users must reply to the confirmation SMS to proceed with the service activation [1] - Following successful activation, a notification SMS will be sent to the user promptly [1] Group 4: Customer Service Numbers - The customer service hotlines for the three telecommunications companies are: China Telecom 10000, China Mobile 10086, and China Unicom 10010 [2]