Xin Lang Cai Jing·2025-08-01 13:17Core Viewpoint - The three major telecommunications companies in China, including China Unicom, China Telecom, and China Mobile, have collectively announced standardized telemarketing practices to enhance user protection and service quality, including the establishment of unique official outbound marketing numbers [1][2][3] Group 1: Company Announcements - China Unicom has established 10016 as its sole official outbound marketing number and has committed to accurate marketing practices, including clear communication of fees and terms [1][2] - China Telecom has designated 10001 as its official outbound marketing number and has made similar commitments to transparency and user consent in its marketing practices [1][3] - China Mobile has introduced 10085 as its official outbound marketing number and has implemented a "marketing-free" policy, allowing users to report unsolicited calls [3] Group 2: Service Commitments - China Unicom's five commitments include accurate marketing content, user consent for service requests, and strict process controls, including call recording and quality checks [2] - China Telecom has aligned its service commitments with those of China Unicom, emphasizing transparency and user rights [3] - China Mobile's service commitments include a reporting mechanism for unsolicited calls, with incentives for users who report violations [3] Group 3: Industry Context - The announcements come in response to user complaints regarding misleading telemarketing practices, indicating a shift towards more user-centric business models in the telecommunications industry [3]