掌上通关、一网通办——海关“高效办成一件事”提升惠民服务速度温度

Core Viewpoint - The article highlights the implementation of a "one-stop" processing platform for inbound and outbound mail by the General Administration of Customs, aimed at enhancing efficiency and convenience in customs services for the public [1][2]. Group 1: One-Stop Processing Platform - The "one-stop" processing platform for inbound and outbound mail was officially launched nationwide on July 1, following a trial run in six customs districts [1][2]. - The platform allows users to complete various tasks such as mail tracking, supplementary declaration, tax payment, and return application online for free [2]. - In July, 52.22 million inbound mail items were processed, with 9.69 million transactions completed through the platform, saving an average of 5 hours per mail item and over 1.4 million yuan in processing fees [2]. Group 2: Enhancements in Customs Services - The General Administration of Customs has also integrated other services such as enterprise bankruptcy information verification and credit restoration into the "one-stop" service model [3]. - The international trade "single window" has been established, connecting with 30 departmental systems and offering 964 service functions, with over 10 million registered users [3]. - Local customs authorities are actively improving service delivery, with initiatives like zero-waiting time for cross-province card issuance and smart exhibition supervision systems [3]. Group 3: Future Developments - The General Administration of Customs plans to continue implementing the "efficient handling of one matter" initiative, focusing on integrated services and data sharing to enhance trade facilitation [5]. - The goal is to transform customs services from single-item processing to integrated service delivery, allowing citizens and businesses to minimize their visits to customs offices [5].