Core Viewpoint - The "Platinum Travel Photography" incident has escalated, with numerous complaints regarding unfulfilled contracts due to poor management, prompting the China Wedding Expo to take action to assist affected members [1][2]. Group 1: Company Response - The China Wedding Expo has established a special task force to provide solutions for members affected by "Platinum Travel Photography's" failure to fulfill contracts [2]. - For members who have completed their shoots but have not received their products, the Expo will assist in obtaining all raw photos, offering a subsidy of 1,000 yuan for those who choose to handle post-production independently [2][3]. - "Platinum Travel Photography" has announced a strategic adjustment to its wedding photography business, authorizing original service teams in various locations to continue providing services to consumers [8][10]. Group 2: Operational Changes - The China Wedding Expo will process the affected orders in three batches based on the urgency of wedding dates, starting with those scheduled before October 2025 [3]. - "Platinum Travel Photography" previously committed to 100% fulfillment of confirmed shooting schedules, despite ongoing losses in its travel photography business [10][11]. - The company has faced significant operational challenges, including a decline in marriage rates and rising costs, leading to a reduction in travel photography operations and the closure of unprofitable stores [11][12]. Group 3: Consumer Protection Measures - The China Wedding Expo has outlined multiple solutions for consumers, including options for transferring contracts to reputable photography brands or switching to local photography services [2][3]. - The company has also faced scrutiny from regulatory authorities, with reports of numerous consumer complaints and a halt in operations [12]. - Influencer Li Jiaqi has publicly addressed the issue, offering refunds and compensation for affected customers who purchased "Platinum Travel Photography" products through his platform [12].
旅拍巨头铂爵“停摆”后续:中国婚博会承诺按合同免费转单
Nan Fang Du Shi Bao·2025-08-01 15:57