锲而不舍落实中央八项规定精神丨以“服务型执法”提升助企效能——北京昌平探索创新市场监管模式

Core Viewpoint - The article emphasizes the shift towards "service-oriented law enforcement" in Beijing's Changping District, aiming to enhance enterprise efficiency and optimize the business environment through flexible enforcement and precise services [1][2]. Group 1: Regulatory Innovations - Changping District Market Supervision Administration has implemented a consultation and review system for major cases, ensuring legal compliance throughout the entire process of case handling [1]. - Since the implementation of these systems, 59 case review meetings and 21 consultation meetings have been held, resulting in the reduction of penalties for 434 cases [1]. Group 2: Impact on Complaints and Business Relations - There has been a significant decrease in food-related complaints, with a 50% reduction in complaints in the food circulation sector from January to July 2024 compared to the same period in 2023 [1]. - Complaints regarding labeling dropped from 1,024 cases in the first half of 2023 to 89 cases in the same period of 2024 [1]. - Businesses have reported a shift from evading regulation to proactively engaging with regulatory bodies, leading to improved internal oversight and communication [1]. Group 3: Service-Oriented Approach - The Changping District Market Supervision Administration has adopted a service-oriented approach by actively engaging with businesses, providing legal services, and facilitating communication through platforms like commercial associations [2]. - Since 2024, over 70,000 business entities have been exempted from penalties, amounting to a total of 25.72 million yuan [2]. - The service-oriented law enforcement model requires enhanced professional training for enforcement personnel, promoting continuous improvement in regulatory practices [2].