租车惊魂，一嗨乱象！故障车频现，还涉非法营运？

Core Viewpoint - The article highlights serious issues regarding the vehicle quality and operational compliance of the car rental company, Ehi Car Services, which has faced numerous complaints from users about renting faulty vehicles and potential legal violations related to vehicle operation qualifications [1][15]. Group 1: Vehicle Quality Issues - Multiple users reported experiencing significant vehicle malfunctions while using Ehi Car Services, including loss of power while driving uphill and sudden failures of essential components like windshield wipers [1][3][5]. - A specific incident involved a user renting a Jeep Wrangler that lost power on a steep road, nearly resulting in a serious accident [5][10]. - Users expressed frustration over the company's failure to disclose known vehicle issues at the time of rental, indicating a lack of transparency and responsibility [5][10]. Group 2: Regulatory Compliance Concerns - Ehi Car Services has been accused of renting out vehicles that do not have the required operational qualifications, which may violate the "Management Measures for Small and Micro Passenger Car Rental Services" [6][8]. - Legal experts noted that if the vehicles are not registered for rental use, the company could face administrative penalties [6][8]. - The article mentions that the company has been reported for potentially engaging in illegal operations by providing non-operational vehicles for rental [8][10]. Group 3: Customer Complaints and Legal Issues - Ehi Car Services has accumulated a significant number of complaints, totaling 3,200, related to vehicle faults and issues with deposit refunds [13][15]. - The company is currently facing 2,043 legal cases, with over 59% of these cases identifying Ehi Car Services as the defendant [15]. - Despite claims of providing quality service, the company has been criticized for not addressing customer concerns adequately, leading to a damaged reputation [14][15].