在运满满办的ETC竟成“堵点”！抬杆失灵频发，用户求解难

Core Viewpoint - The new ETC device provided by 运满满 is causing significant delays and operational issues for users, contradicting the purpose of convenience and efficiency that ETC systems are meant to provide [1][4][6]. Group 1: User Experience - A user from Shandong, Mr. Zhu, reported that the new 苏通卡 ETC device requires a 20-second wait at toll gates, sometimes necessitating manual intervention, which defeats the purpose of having an ETC system [4][6]. - Mr. Zhu expressed frustration over the device's performance, stating that it is less efficient than his previous device, leading to awkward situations with other drivers [4][6]. Group 2: Customer Support and Quality Issues - 运满满's customer service acknowledged the device's issues and indicated that the problem might be due to outdated toll gate equipment in certain areas of Jiangsu [7][10]. - Despite multiple attempts to resolve the issue through technical support and a replacement device, Mr. Zhu continued to experience the same problems, raising concerns about the overall quality of the ETC device [6][10]. Group 3: Company Background - 运满满 is a logistics platform under 江苏满运软件科技有限公司, established in 2016 with a registered capital of 100 million RMB [13]. - The company aims to connect freight owners and drivers efficiently through its app, but the current ETC device issues may impact its reputation and user satisfaction [13].