Amwell set to continue to enable U.S. Defense Health Agency healthcare teams to deliver connected and seamless in-person and virtual care for the Military Health System (“MHS”)

Core Insights - Amwell has been awarded an extension of its Digital First contract to support the digital transformation of the Military Health System (MHS), which serves approximately 9.6 million beneficiaries [1][6] - The contract extension allows Amwell to continue providing its technology-enabled care platform for virtual care, which has been successfully deployed across the global Department of Defense (DOD) enterprise [2][5] - The platform has replaced the previous MHS Video Connect solution, integrating fully with the MHS electronic health record to enhance care delivery for military personnel and their families [3][5] Company Contributions - Amwell's platform contributes to efficiency initiatives, reducing burdens on care teams, improving health outcomes, and optimizing the utilization of clinical resources within the Defense Health Agency (DHA) [4][5] - The platform supports the DHA's Digital Front Door initiative, enhancing capabilities within MHS GENESIS, an advanced electronic health record system [5] - Amwell's technology enables hybrid care, improving access to healthcare and outcomes for the MHS community [5] Performance Highlights - There has been a nearly tripling of virtual visits since the implementation of Amwell's platform, indicating significant adoption and effectiveness [8] - The platform has expanded beyond DHA sites to include beneficiaries from the U.S. Coast Guard and U.S. Military Entrance Processing Command [8] - Successful virtual visits have been conducted from deployed units in combat zones, demonstrating the platform's capability to connect military personnel with healthcare providers [8]