海政通：重构海南数字政务新流程

Core Insights - The "Hai Zheng Tong" platform has integrated over 650 applications and streamlined more than 1,600 internal processes, enhancing its role as the main entry point for government services in Hainan Province [2][3] - The platform, developed by the Provincial Big Data Development Center with technical support from Alibaba DingTalk, aims to improve government digitalization and efficiency, allowing citizens and businesses to complete tasks with minimal physical visits [2][3] - The introduction of features like voice reporting and intelligent task allocation has significantly reduced the time required for processing work orders, with a reported 80% reduction in input time and a 40% increase in daily work order handling [3][4] Government Digitalization - "Hai Zheng Tong" serves as a mobile office app for public officials, facilitating a "one-stop" service model that minimizes the need for citizens to visit multiple offices [2][4] - The platform has enabled a transformation in service delivery, allowing for quicker processing of documents that previously required multiple approvals, thus enhancing citizen satisfaction [4][5] Efficiency Improvements - The integration of the DeepSeek government model has led to a fully digital workflow for work order processing, achieving over 90% accuracy in voice recognition [3][6] - The "One Table Pass" application launched on July 1 aims to reduce the reporting burden on grassroots officials by streamlining data collection and reporting processes [5][7] Data Management - As of June 30, the province has identified 16,600 grassroots reports and 244,300 data items, reducing them to 6,129 reports and 73,900 data items, achieving a reduction rate of 63% and 70% respectively [5][6] - The "One Table Pass" reform is designed to alleviate the reporting burden on grassroots staff by automating data matching and auditing processes, thereby improving overall efficiency [7]