American Well (AMWL) Q2 Revenue Up 13%

Core Insights - American Well (AMWL) reported Q2 2025 GAAP revenue of $70.9 million, exceeding analyst expectations by over $7.4 million, with a record gross margin of 56.1% [1][6] - The adjusted EBITDA loss improved significantly to $(4.7 million) in Q2 2025, compared to $(35.0 million) in Q2 2024, indicating progress in profitability [2][6] - The company revised its full-year revenue guidance to $245–$250 million for 2025 due to the planned divestiture of Amwell Psychiatric Care [1][9] Business Overview and Key Success Factors - American Well provides a digital health platform for virtual care delivery, connecting patients, providers, and healthcare systems [3] - The main product, Converge, supports telehealth visits, patient scheduling, and care coordination [3] - Success relies on scaling technology, partnerships with health systems and payers, and transitioning to recurring software subscription revenue [4] Quarterly Highlights and Performance Drivers - Subscription revenue reached $40.4 million in Q2 2025, up from $32.2 million in Q1 2025, reflecting a shift towards a high-margin business model [5] - Total visits decreased to 1.2 million in Q2 2025 from 1.3 million in Q1 2025, indicating a decline in visit volumes [8] Strategic Client Wins - New strategic client wins included Florida Blue and an extension award from the Defense Health Agency (DHA), covering 9.6 million military health system members [7] Guidance and Future Outlook - For FY2025, adjusted EBITDA loss is forecasted at $(50) to $(45) million, with Q3 2025 revenue expected between $53 million and $56 million [9][10] - Subscription revenue is projected to account for nearly 60% of total revenue in 2025, with a focus on platform adoption and government contract renewals [11]