中消协发布上半年投诉情况 老年消费陷阱频现成热点

Core Insights - The report by the China Consumers Association highlights the increasing prevalence of consumer traps targeting the elderly, with various deceptive practices emerging [1] Group 1: Types of Consumer Traps - Internet promotional traps involve unscrupulous merchants enticing elderly consumers with phrases like "earn money by walking" and "free red envelopes," leading to unauthorized payments for membership fees [1] - Offline sales fraud occurs when criminals use promotions or free seminars to sell substandard or counterfeit products at inflated prices, particularly in rural areas [1] - Live streaming false advertising exploits the elderly's limited ability to discern information, with some hosts misrepresenting ordinary items as valuable antiques or miracle health products [1] Group 2: Other Complaint Trends - Complaints also surged regarding chaotic private domain marketing, false advertising, and inadequate after-sales service [2] - The demand for air conditioning increased during high temperatures, leading to logistics and after-sales issues [2] - Emotional consumption trends are rising, with related problems needing regulatory attention [2] - Issues with online agricultural product purchases are becoming more frequent, highlighting consumer disputes [2] - Complaints about jade products have notably increased, with live streaming false advertising being a significant concern [2] - Risks associated with zero-experience high-salary skill training programs are emerging, requiring consumer vigilance [2] - Complaints related to concert ticket refunds have been rising monthly, with refund issues becoming a focal point [2]