Chang Sha Wan Bao·2025-08-06 08:19Core Viewpoint - The collaboration between Lao Bai Xing Pharmacy and Tencent Health aims to enhance operational efficiency and precision in service through the launch of an AI-powered enterprise-level question-and-answer system named "Lao Bai Xing Xiao Wan Zi AI" [1][2]. Group 1: AI Development and Strategy - Lao Bai Xing Pharmacy has prioritized AI development as a key initiative, focusing on strategic implementation, application scenarios, and organizational capability enhancement [1]. - The company has accumulated substantial data assets and self-developed capabilities through previous digital transformations, which serve as a foundation for the new AI initiative [1]. Group 2: AI System Features and Applications - The "Lao Bai Xing Xiao Wan Zi AI" 1.0 version integrates two main knowledge bases: industry policies and company regulations, covering core business scenarios such as medical insurance policies and store operations [2]. - The AI system can provide real-time, precise answers to complex queries related to rapidly changing industry policies and operational issues, thereby improving internal collaboration and employee satisfaction [2]. Group 3: Technical Infrastructure and Future Plans - The AI system leverages Tencent Cloud's intelligent agent development platform and high-performance computing clusters to enhance computational efficiency and reduce inference costs [3]. - Future collaboration between Lao Bai Xing Pharmacy and Tencent Health aims to evolve the AI system from knowledge-based responses to comprehensive business decision-making and customer service, establishing a benchmark for intelligent transformation in retail pharmacies [3].