江苏12项改革惠及船民：从“多次跑”到“一次成”，政务服务与维修保障双升级

Core Viewpoint - Jiangsu Province has launched 12 reform measures aimed at enhancing the efficiency of services for boatmen and promoting high-quality development of inland water transport, with Suzhou as a pilot area demonstrating significant improvements in service convenience for local boatmen [1][5]. Group 1: Service Improvements - The new "nearby service" model allows boatmen to handle various administrative tasks at local service points, significantly reducing the time and effort required for processes such as vessel operation certificate renewals, which now take less than half an hour compared to previous lengthy procedures [1][3]. - The integration of services has led to a 70% increase in efficiency for over 3,000 boatmen who have utilized the new service points established in Suzhou, covering major waterways [3][4]. Group 2: Digital Transformation - The implementation of electronic document reforms allows for the equal legal standing of electronic and paper documents, streamlining the process for boatmen and enhancing regulatory efficiency [2]. - A shared database for boatmen's information has been established, allowing for the reuse of data across departments, thus eliminating the need for repeated submissions of the same documents [3]. Group 3: Navigation and Administrative Services - The introduction of the "Ship Information" app provides boatmen with real-time information on water levels, waiting times, and navigation assistance, improving their ability to plan and execute trips [4]. - The reforms also include a shift towards flexible enforcement of regulations, focusing on online monitoring and reducing unnecessary penalties for minor infractions, thereby fostering a more supportive regulatory environment [5]. Group 4: Future Directions - The transportation system in Jiangsu will continue to implement these reforms, aiming to enhance service efficiency and satisfaction among boatmen, ultimately contributing to the high-quality development of inland water transport [5].