守护百姓“钱袋子” 中国人民银行赤峰市分行创新“精准无感”治理方式

Core Viewpoint - The article highlights the effective measures taken by the People's Bank of China in Chifeng City to combat financial fraud, emphasizing the collaboration between banks and law enforcement to protect citizens' finances and enhance public awareness of fraud prevention. Group 1: Police-Bank Collaboration - The People's Bank of China in Chifeng has established a collaborative framework with law enforcement to combat fraud, focusing on data sharing and efficient coordination to disrupt fraudulent financial activities [2] - A memorandum of cooperation has been signed between the People's Bank and police departments, creating a dual-track system for regular communication and emergency response [2] - The collaboration includes a directory of contacts for specialized coordination between the central bank, police, and banks at both city and county levels [2] Group 2: Scenario-Based Governance - The bank has implemented scenario-based governance by creating the first "anti-fraud agricultural market" and "anti-fraud themed shopping mall" in the city, integrating fraud prevention education into everyday consumer experiences [3] - Interactive facilities such as AR experience zones and warning screens have been set up in these venues to maximize the impact of fraud awareness campaigns [3] - A "Fraud Cup" volleyball tournament was organized, attracting participation from 13 local enterprises and reaching over 20,000 people, effectively promoting fraud awareness through competitive events [3] Group 3: Streamlined Complaint Processes - The People's Bank of China in Chifeng has optimized financial service processes by establishing a rapid complaint channel, utilizing smart technology to ensure account security and enhance payment experiences for citizens [4] - A governance mechanism has been implemented that emphasizes departmental cooperation, special inspections, and regular reporting to strengthen the protection of citizens' assets [4] - Continuous training for bank staff on fraud prevention skills has been prioritized to improve their ability to manage fraud-related complaints and protect genuine financial needs [4]