陕西宝鸡：打造“信用+调解”新模式 推动商事调解工作提质增效

Core Viewpoint - The article highlights the innovative "credit + mediation" model implemented by the Baoji Commercial Dispute Credit Mediation Center to efficiently resolve commercial disputes and enhance the business environment in Shaanxi Province, China [1][8]. Group 1: Mediation Process - The Baoji Commercial Dispute Credit Mediation Center has adopted a strategy focused on "prevention, control, and closure" to integrate credit management throughout the mediation process [1]. - In a case involving a construction company and a group company, the mediation center utilized credit assessments to understand the underlying issues of the dispute, which were primarily due to the defendant's short-term cash flow problems rather than malicious default [3][4]. - The mediation process included the signing of a "credit commitment letter" by both parties, ensuring adherence to honesty and cooperation during the mediation [3]. Group 2: Successful Case Examples - In a case from February 2025, the mediation center successfully facilitated a resolution where the plaintiff agreed to drop claims for penalties in exchange for the defendant's commitment to pay the outstanding amount of 55,200 yuan by June 2025 [4]. - Another case involved a decoration company that was owed 46,400 yuan. The mediation center encouraged both parties to reach an agreement by emphasizing the benefits of maintaining good credit ratings and the potential negative impacts of litigation [5][6]. - The mediation center recorded a high success rate of 87% in resolving disputes, with a total of 416 cases received since its establishment in April 2024, amounting to 42.91 million yuan in involved amounts [8]. Group 3: Future Directions - The Baoji Commercial Dispute Credit Mediation Center aims to further innovate the "credit + mediation" model, enhance its credit management system, and expand its application scenarios to contribute to the construction of a social credit system and high-quality economic development [8].