Core Viewpoint - The company is facing organized negative attacks against its vehicle owners, which are perceived as misleading and damaging to the brand's reputation [1][5][8]. Group 1: Negative Information and Response - Multiple vehicle owners reported a surge of misleading negative comments about the company on various online platforms, leading to a sense of insecurity among them [1][5]. - The company's legal department is collecting evidence and intends to pursue all legal avenues, including complaints to platforms, civil lawsuits, and criminal reports, to protect the rights of its users and the company [2][5]. - A significant amount of negative content was identified, with 45 similar videos posted on one platform within a short time frame, indicating a coordinated effort to discredit the company [5][6]. Group 2: Nature of the Attacks - The negative comments include accusations of improper parking and other uncivil behaviors, which the vehicle owners believe are part of an organized smear campaign [5][8]. - Reports indicate that individuals are being paid to collect and disseminate negative information about the company's vehicle owners, with specific rates for photos and comments [8]. Group 3: Industry Reactions - A senior executive from a competing company expressed disapproval of the indiscriminate negative labeling of the company's vehicle owners, advocating for a more respectful discourse within the industry [9][11].
“出门提心吊胆”,理想法务部,回应车主被抹黑