国网濉溪县供电公司：“燕飞来”暖银龄 “特殊关爱”守安康

Core Viewpoint - The Huai Bei Suixi County Power Supply Company has established a volunteer service team named "Yan Fei Lai" to provide special care and support for the elderly and vulnerable groups, enhancing community engagement and safety in electricity usage [1][2][4]. Group 1: Volunteer Service Initiatives - The company has created a two-level volunteer service platform combining "company + power supply station," with 94 volunteers actively involved in various community services [1][2]. - The "Yan Fei Lai" volunteer service team focuses on three main service areas: "Smart Assistance for the Elderly," "Caring for Children," and "Promoting Awareness" [1][2]. - Monthly "special care" visits are conducted for vulnerable groups, including the elderly and disabled, ensuring their electricity safety and providing additional support services [2][4]. Group 2: Community Engagement and Support - The company has implemented a "green channel" in service halls specifically for elderly customers, facilitating their inquiries and transactions with special equipment [2]. - Volunteers also provide companionship and assistance with daily tasks, such as shopping and cleaning, to enhance the quality of life for the elderly [2][5]. - The initiative has reached over 100 special children, offering safety education and emotional support to bridge the gap caused by parental absence [5]. Group 3: Future Plans and Brand Development - The company aims to deepen the "Yan Fei Lai" volunteer service brand, expand service offerings, and collaborate with social organizations to enhance community impact [5]. - The brand story "How Long Can a Power Strip Last?" won a second prize at a national storytelling competition, promoting the values of caring for the elderly [5].