农行济南自贸区支行：暖心服务获外籍客户点赞

Core Viewpoint - Agricultural Bank of China (ABC) Jinan Free Trade Zone Branch has received high recognition from a foreign client for its professional and attentive service, highlighting the bank's commitment to optimizing payment services [1] Group 1: Service Quality - A foreign client visited ABC Jinan Free Trade Zone Branch to open a first-class bank card for salary purposes, and the lobby manager provided a warm reception [1] - The staff efficiently guided the client through the account opening process, ensuring a smooth experience by patiently assisting with document verification and answering questions [1] - The client expressed satisfaction with the high-quality service, leaving the branch with a positive impression [1] Group 2: Strategic Focus - The service provided reflects ABC Jinan Free Trade Zone Branch's implementation of the "Optimize Payment Services" initiative, focusing on the financial needs of foreign personnel and elderly clients [1] - The branch has adopted measures such as multilingual services and green channels to enhance payment convenience and make financial services more accessible [1] - ABC Jinan Free Trade Zone Branch aims to continue its commitment to the "Finance for the People" philosophy, striving to improve customer satisfaction [1]