Group 1 - The core viewpoint emphasizes the urgency and importance of disaster response and insurance claims services during the current flood season, highlighting the need for the insurance industry to prioritize public safety and stability [1] - The China Insurance Industry Association issued an initiative to enhance awareness and responsibility among companies, urging them to actively participate in disaster prevention and relief efforts under the guidance of local authorities [1] Group 2 - Companies are encouraged to strengthen resource investment and collaboration, following regulatory guidelines to activate emergency plans and prepare for claims processing, including mobilizing resources for affected areas [2] - The initiative calls for improved coordination among insurance companies, ensuring consistency in loss assessment standards and expediting the claims process through mutual recognition of assessment results [2] Group 3 - The initiative stresses the need to optimize insurance services by establishing a green channel for claims, simplifying processes, and enhancing communication with clients to ensure timely compensation [3] - Companies are advised to conduct risk assessments and maintain contact with clients to quickly address claims and losses, while also utilizing online services for disaster warnings and claims guidance [3] - Continuous improvement in service capabilities is encouraged through the summarization of experiences and best practices in disaster response, while adhering to legal regulations and avoiding commercial exploitation of claims [3]
中国保险行业协会发布倡议:切实做到应赔快赔、能赔尽赔、合理预赔
Jin Rong Shi Bao·2025-08-08 08:00