Core Viewpoint - Miniso has issued a second apology regarding a recent material mishap involving its global brand ambassador, the Times Youth Team, acknowledging errors in promotional materials and expressing regret for the oversight [1] Group 1: Apology and Acknowledgment - On August 8, Miniso apologized for a mistake where member Liu Yaowen's image was not displayed correctly in promotional materials due to work negligence [1] - The company has taken immediate action to rectify the issue and has addressed the responsible parties according to company policy [1] - Miniso also apologized for issues with offline promotional gifts that featured repeated or missing member images, extending apologies to all members of the Times Youth Team and their fans [1] Group 2: Commitment to Improvement - Miniso emphasized its commitment to the collaboration with the Times Youth Team and expressed deep regret over the mistakes made [1] - The company is actively following up on customer service to replace problematic promotional gifts and has provided contact information for customers to reach out [1] - Miniso stated that it will adopt a more rigorous and careful approach to its work in the future to enhance customer experience and prevent similar incidents from occurring again [1]
名创优品向时代少年团致歉名创优品道歉被质疑不真诚