Zhong Guo Jin Rong Xin Xi Wang·2025-08-12 12:05Core Insights - The successful completion of the first bill brokerage business transaction amounting to 540,000 yuan by the Industrial and Commercial Bank of China (ICBC) in Qinzhou marks a significant breakthrough in enhancing inclusive financial services and optimizing customer experience [1] - As of the end of June, the bank's inclusive finance loan balance reached 1.873 billion yuan, with an increase of 255 million yuan since the beginning of the year, ranking among the top in the local industry [1] Group 1 - The bank actively organized customer managers to learn the business process and identify target customers, effectively guiding them to participate in the pilot program [1] - A professional team was formed to provide on-site support and implement full-process tracking management, ensuring seamless communication from initial contact to business completion [1] - The establishment of an efficient communication mechanism with the upper-level branches facilitated the rapid completion of customer onboarding for bill brokerage services [1] Group 2 - The bill brokerage business allows customers to authorize ICBC to handle bill discounting with other banks through online banking, providing greater convenience [2] - The bank has strengthened collaboration between institutional, corporate, and inclusive business sectors, enhancing daily communication with existing clients to explain the advantages of the bill brokerage service [2] - The successful execution of the first transaction alleviated customer financing pressure and injected new momentum into the development of regional bill business [2]