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三部门联合整治 侵害金融消费者权益突出问题
Zheng Quan Shi Bao·2025-08-12 17:24

Group 1 - The National Financial Supervision Administration, along with the People's Bank of China and the China Securities Regulatory Commission, held the second meeting to strengthen the protection of financial consumers and investors, focusing on addressing prominent issues harming consumer rights [1] - The meeting reported on the financial consumer complaints situation for the first half of 2025 and discussed the governance of the financial consumption environment and recent financial education activities [1] - Emphasis was placed on a problem-oriented approach to address key areas of consumer complaints, enhance inter-departmental collaboration, and improve financial literacy and risk prevention capabilities among the public [1] Group 2 - Local authorities, such as the Beijing Financial Regulatory Bureau, have initiated concentrated rectification actions against illegal lending intermediaries, aiming to protect consumers' legal rights [2] - The first joint meeting on financial consumer and investor protection was held in November 2024, marking the establishment of a coordination mechanism for consumer protection [2] - In May of this year, a meeting was convened to address cross-market and cross-field consumer protection issues and to arrange financial education initiatives [2]