Core Viewpoint - The resumption of normal production and life order in Shanghai has led to a surge in financial demand from bank customers, particularly highlighting the challenges faced by elderly customers in accessing cash services [1][2]. Group 1: Bank Responses to Increased Demand - The Shanghai Banking and Insurance Regulatory Commission issued a notice requiring banks to enhance service efficiency, including extending operating hours and increasing staff at branches [1]. - Several banks, including Postal Savings Bank and Shanghai Bank, have implemented measures such as dynamic scheduling, early openings, and late closings to accommodate the needs of elderly customers [2]. - Banks are also focusing on improving facilities for elderly customers, such as dedicated waiting areas and service windows to reduce wait times [2]. Group 2: Cash Supply Management - Banks like Ningbo Bank have increased cash reserves at branches to meet the rising demand for cash withdrawals, especially for large amounts [3]. - Emergency cash supply plans have been established to ensure that urgent cash needs can be met promptly [3].
沪上银行迅速响应监管要求 多措并举应对业务办理高峰
Xin Hua Wang·2025-08-12 06:25