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三亚一酒店就网传虫子成群致歉,酒店方涉多起纠纷
Qi Lu Wan Bao·2025-08-13 03:49

Group 1 - The hotel faced negative feedback from a guest who reported an unpleasant experience due to the presence of insects in the room, despite paying 7199 yuan per night [1] - The hotel management responded promptly, confirming the incident and offering an apology along with a complimentary upgrade to a higher-priced room and additional dining vouchers [1] - The hotel has increased pest control measures and enhanced hygiene management to ensure guest satisfaction moving forward [1] Group 2 - The hotel is located in a tropical rainforest area, which may lead to encounters with various small animals, including insects, and advises guests to consider this when booking [3][5] - The parent company of the hotel, Sanya Yalong Bay Yuntian Tropical Forest Park Co., Ltd., has multiple instances of frozen equity amounting to over 100 million yuan and is involved in several legal disputes, including contract disputes [3][7] - The hotel has implemented new policies in compliance with local regulations, such as no longer providing certain disposable toiletries to guests [4]