Nan Fang Du Shi Bao·2025-08-13 06:51Core Viewpoint - On August 13, 2025, Beijing's mobile network experienced disruptions, affecting users' ability to access certain apps, leading to widespread complaints and the trending topic MobileCrashed on social media [1][3]. Group 1: Incident Details - The network issues began early in the morning, causing problems for users trying to use ride-hailing and payment applications [3]. - Affected companies, such as "Yuan Yi Charge Energy," issued public notices apologizing for the inconvenience caused by the network failure [3][4]. - At 10 AM, China Mobile's Beijing branch acknowledged the issue on their official Weibo account, stating that a small number of users were unable to access certain apps and that they were actively working to resolve the problem [6]. Group 2: Resolution and Response - By 11:30 AM, China Mobile announced that the network issues had been fully resolved and expressed sincere apologies to affected users, promising to continue optimizing their network and services [8]. - Customer service representatives confirmed that the disruptions were due to network problems and suggested users restart their devices if issues persisted [10]. - Notably, prior to the incident, there were reports of network failures among China Unicom users in Beijing, although no official response from China Unicom was noted at the time of reporting [10].