Qi Lu Wan Bao·2025-08-15 03:01Core Viewpoint - Agricultural Bank of China Jinan Huayuan Road Branch focuses on the needs of special groups such as the elderly, actively providing door-to-door services to embody the responsibility and commitment of a "people's bank" [1] Group 1 - The branch has implemented a service model that caters specifically to elderly clients, demonstrating a commitment to customer-centric service [1] - A case is highlighted where staff visited an elderly customer at home to assist with social security card activation, showcasing the bank's proactive approach [1] - The staff provided detailed guidance and support during the service, ensuring clarity for the elderly customer and her family [1] Group 2 - The bank plans to continue optimizing services for the elderly, reinforcing its mission to provide high-quality and convenient financial services [1] - The actions taken by the bank are aimed at enhancing the emotional connection and trust with its customers, particularly vulnerable groups [1]