博鳌·观点｜侨银股份李长江：物业需要时间去做服务，不要用更多时间去催费

Core Viewpoint - The property industry is hopeful but requires a change in operational models to better serve owners [2] Group 1: Market Opportunities - Current opportunities for entrepreneurial property companies arise from new models and services [3] - Property companies are encouraged to return to core services, adapting to changes in policies and market conditions [3] - Notable trend of brand property companies, such as Longfor Property and China Overseas Property, voluntarily withdrawing from management projects due to strategic shifts and owner demands [3] Group 2: Challenges Faced - The primary challenge for property companies is the collection rate, leading to operational losses [3] - Continuous pressure to collect fees results in dissatisfaction among owners, complicating service delivery [3][4] Group 3: Service Delivery and Pricing - Effective service requires time and should focus on visible needs such as cleanliness and safety [4] - The concept of "elastic pricing" is recognized, consisting of fixed costs for essential services and variable costs based on service quality [4]