Core Viewpoint - The collaboration between Hangzhou's market supervision bureau, Ele.me, and DingTalk aims to enhance food safety in online dining through digital technology and AI, establishing a new model for "smart supervision and collaborative governance" [1][3]. Group 1: Collaboration Details - The partnership leverages the "Mingchu Liangzao 2.0" and "Food Safety Ding" to integrate digital technology deeply into food safety regulation practices [1][3]. - The collaboration is expected to create a replicable path for social governance, enhancing visibility and management of food safety through digitalization and AI [3]. Group 2: Statements from Key Representatives - Zhang Hongge, Deputy Director of Hangzhou's Market Supervision Bureau, emphasized the importance of digitalization and AI in making food safety regulation more manageable and effective [3]. - Fang Yongxin, President of Ele.me, highlighted that food safety should not only be about regulation but also about empowering merchants with management tools, noting that many users check kitchen live streams on the Ele.me app before ordering [3][4]. - Yang Meng, Commercial President of DingTalk, mentioned that DingTalk's capabilities can facilitate intelligent inspections and compliance checks, shifting food safety management from reactive to proactive [3]. Group 3: Product Features and Benefits - The "Food Safety Ding" product offers a one-stop digital solution for restaurant management, including food safety governance and operational management for merchants, while providing regulatory staff with tools for data analysis and reporting [4][5]. - The "Mingchu Liangzao 2.0" features AI inspections that promptly notify merchants of identified risks, helping to close the governance loop and enhance operational support for good merchants [5]. - The collaboration aims to improve food safety governance efficiency and daily operational effectiveness for regulatory authorities, ultimately enhancing the safety and health of the dining experience for consumers [5].
杭州上城区市监局、饿了么、钉钉开展数字化合作,探索食品安全社会共治新模式
Huan Qiu Wang Zi Xun·2025-08-15 08:06