多地快递行业协会发布“反内卷”声明 价格上去了 如何保质量？

Core Viewpoint - The Chinese express delivery industry, despite its rapid growth, is facing challenges due to a price war leading to "involution" and a call for a shift from low-cost competition to high-quality development [1][3][7] Industry Growth and Challenges - The express delivery industry in China has been growing at an average annual rate of 30%, making it the largest express market globally [1] - In July, the postal industry reported a revenue of 1,449.8 billion yuan, with express delivery revenue reaching 1,206.4 billion yuan, reflecting an 8.9% year-on-year growth [3] - However, there is a mismatch between the growth in business volume and revenue, with some companies experiencing a decline in per-package revenue [3][5] Price War and Its Implications - The industry is experiencing a "volume increase, profit decrease" phenomenon, known as "price inversion," where companies are forced to lower prices to gain market share [3][5] - The average price of express delivery has dropped to around 1 yuan, with extreme cases of prices as low as 0.8 yuan for nationwide delivery [3][5] - The competition is characterized by high levels of service homogeneity, leading to price being the primary competitive factor [5] Response to Involution - Industry associations are advocating for a transition to high-quality development, emphasizing that price increases should be accompanied by service improvements [1][6][7] - Technological upgrades, such as the introduction of unmanned delivery vehicles, are seen as key to enhancing service quality and reducing costs [6] - Service innovations, including scheduled deliveries and optimized cash-on-delivery services, are being introduced to differentiate offerings and improve customer retention [6] Policy Support and Future Outlook - Recent government policies, such as a unified 6% VAT rate for express services, aim to reduce tax burdens and support quality improvements [6] - The industry is also witnessing consolidation through mergers and acquisitions, which may help companies achieve profitability [6][7] - The ultimate challenge lies in balancing price increases with enhanced service quality to retain customers and achieve sustainable growth [7]