Core Insights - The introduction of the "豫事办" APP has significantly streamlined the process of obtaining newborn certificates in Henan Province, allowing families to complete multiple applications in a single step [1][2] - Since the pilot launch in August 2023, over 300,000 families have utilized this service, demonstrating its widespread acceptance and effectiveness [1] - The new system has drastically reduced the time and materials required for processing applications, with processing time cut from 32 working days to just 5, representing an 84.3% reduction [1] Summary by Categories - Service Efficiency - The new system allows for the simultaneous processing of 8 different applications related to newborn registration, which previously required multiple visits to various departments [1] - The number of required application steps has been reduced from 16 to 3, and the number of documents needed has decreased from 9 to 2 [1] - User Experience - New parents, such as Liu and Li, have expressed satisfaction with the ease of use of the APP, highlighting the convenience of completing applications from their mobile devices [2] - The role of hospital staff has evolved, with nurses now assisting parents in using the APP, indicating a shift in service delivery [2] - Impact on Families - The reform is perceived as a positive change, contributing to a more efficient and less stressful experience for new parents during a significant life event [2]
新生儿证件办理 从跑多次到点1次
He Nan Ri Bao·2025-08-16 00:28